Senior Advisor Information Systems Support X3

About the role

Position/Task Grade: G14 Area of specialization: Provide specialist application and end user support in line with service offerings and Group Information Technology (GIT) operating model. Department: SERVICE DELIVERY - IM Business Unit: Service Delivery Location: MEGAWATT PARK Reference Number: 50842580DM Closing Date: 12 November 2026

Responsibilities

• Leadershi
• Teamwork - working in a team towards a common goal
• Lead and empower a team
• Work and interact effectively with people at senior levels
• Stakeholder management
• Results orientated
• Behaviora
• Integrity
• Professionalism
• Honesty
• Trustworthiness
• Knowledge
• Fault logging system
• International organization for standardization (ISO) 9001
• Relevant system function
• Escalation and change control process
• Eskom business process
• Understanding an IT environment
• Skil
• Strong communication verbal and written
• Good problem solving and analytical
• Business acumen
• Application and system configuration
• Training delivery
• Interpersonal relations
• Key Responsibilitie
• Provide consultative service to customers.
• Provide system solution training.
• Test solutions.
• Provide specialist system and user support for logged problems and information requests.
• sist in document processes and reviews

Requirements

• Qualification(s)
• B Degree/B Tech in Information Systems/Engineering/Information
• Technology/Information Management at NQF7 with 360 credits
• Related Minimum Experience
• 4 Years’ Experience in Eskom business and relevant IT experience