Officer Performance Reporting

About the role

Position/Task Grade: T12 Area of specialization: To maintain performance scorecards for critical functions of the business, measure key performance indicators and provide analysis and recommendations for improvement. To coordinate and support the compilation of shared services business results and human resources business reports. Department: Performance and Talent Business Unit: Performance and Talent Location: Megawatt Park Reference Number: 50544210LS Closing Date: 02 November 2026

Responsibilities

• Behavioural
• Integrity
• Professionalism
• Appreciation of sensitive information and maintaining confidentiality
• Leadership
• Team Player
• Knowledge
• Human resources policies, processes and systems
• Excellent understanding of shared services key performance indicators (KPIs)
• Performance management
• Skill
• Systems, applications and products (SAP)
• Statistical tools and models
• Microsoft Office (MS) Excel automation, advanced formulas, macros
• Advanced MS suite Excel, PowerPoint and Word
• Customer service orientation
• Planning and organising
• Communication and presentation
• Analytical
• Convert data into meaningful information
• Key Responsibilities
• Analyse and report on Human Resources (HR) division activities
• Coordinate and gather information
• Adhere to and support the performance reporting strategy
• Adhere to quality assurance processes

Requirements

• Qualification(s)
• National Diploma/National N Diploma in Human Resources/Information
• Management/Information Systems/Sciences/Statistics at NQF6 with 240 credits
• Related Experience
• 3 years’ experience in data analytics, reporting methodology or statistical modelling