Insurance Claims Clerk

About the role

TFG is hiring an Insurance Claims Clerk, based in Western Cape. Maintain accurate records to support effective reporting and follow-up. Relevant BCom degree in Finance, Risk, Insurance or a related field

Requirements

• Experience or working knowledge of SAP
• Exposure to insurance claims administration, recoveries or financial reconciliations.
• Skills
• Data analytics capability.
• Strong Microsoft Office capability.
• Good working knowledge of Microsoft Excel.
• Strong attention to detail and a high level of accuracy.
• Analytical and problem-solving ability.
• Good interpersonal and communication skills.
• Effective time management and prioritisation.
• A proactive approach to following up and resolving outstanding matters.
• Ability to work independently while contributing effectively within a team.
• A disciplined approach to record keeping and financial administration.
• AI proficiency or a willingness to learn and use AI-enabled tools.
• Behaviours
• Adhering to Principles & Values - Shows a commitment to ethical conduct, integrity and a strong sense of responsibility
• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Sound judgement and willingness to escalate issues when required.
• Presenting & Communication - Articulates ideas clearly to different audiences
• Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.