Administration Clerk: Support (Medico Legal Services)

About the role

The Department of Health and Wellness (Western Cape) is hiring an Administration Clerk: Support (Medico Legal Services), based in Groote Schuur Hospital, Observatory. This is a permanent post, paying R237,453 a year. How to apply: Applications are submitted online via www.westerncape.gov.za/health-jobs (click “online applications”). Closing date: 09 November 2026, 17:00PM Use the new Z83 form and attach a detailed CV. Note: No payment of any kind is required when applying for this post.

Responsibilities

• Deliver an effective and efficient administrative support and reception service.
• Office management and liaise with external and internal clients.
• Create, register, update and manage databases and electronic management of records.
• Request and transfer patient folders via Clinicom.
• Process client/patient requests and prepare documents for completion by clinical staff in terms if RAF /WCA /SAPS and Insurance.
• Ensure timeous submission of statistical data, as well as collate and compile monthly report and statistical data.
• Provide assistance to Supervisor and HOD.

Requirements

• Minimum educational qualification: Grade 12 (Senior Certificate or equivalent qualification).
• Experience:
• Appropriate experience in a Medico Legal environment
• Appropriate office administration experience
• Appropriate experience in client care
• Competencies (knowledge/skills):
• Good planning
• Organisational
• Interpersonal and communication skills
• Ability to meet deadlines
• Knowledge of Clinicom
• Ability to compile stats and draft reports
• Knowledge of Electronic Content Management (ECM)
• Knowledge of the POPI and PAIA Act
• Undergo development courses
• Computer literacy in (MS Word, Excel and Outlook)