IT Technician: Information and Communication Technology

About the role

The Department of Public Works and Infrastructure is hiring 2 IT Technician: Information and Communication Technology posts, based in Head Office (Pretoria). This is a permanent post, paying R413,001 a year. Job Purpose: To provide desktop and network support to the department’s clients. How to apply: for the position of IT Technician: Information and Communication Technology must be emailed to: Recruitment26-82@dpw.gov.za Reference number to quote: 2026/369 Closing date: 06 November 2026 at 16H00 Use the new Z83 form and attach a detailed CV.

Responsibilities

• Provide advanced desktop support and maintenance across Microsoft applications, business application access, and unified communications solutions.
• Detect, troubleshoot, and repair faults on LAN/WAN infrastructure, PCs, peripherals, network points, and software.
• Assist with the planning, design, and implementation of LAN/WAN infrastructure as well as desktop, laptop, and printing solutions.
• Provide and maintain printing services for transversal systems such as LOGIS, PERSAL, BAS, WCS, and PMIS.
• Manage and maintain a secure, stable, and virus-free network environment.
• Deliver end-user support for data backups and restoration.
• Monitor local area networks to ensure optimal performance.
• Liaise with suppliers and manufacturers to resolve end-user incidents.
• Install, configure, and support software and applications as required.
• ENQUIRES: Ms L Skhosana Tel No: (012) 406 1286 /1395.

Requirements

• At least three-year tertiary qualification (NQF Level 06)/National Diploma in Information Technology/Information System or equivalent qualification.
• A+ and N+ certificates. relevant years of working experience in desktop support in a network environment.
• Computing, good communication, interpersonal and report writing skills.
• Professional, self-driven, independent individual with troubleshooting and problem-solving skills.
• Good understanding of MS Windows 10 -11, Microsoft 365 applications and end-user cloud services.
• Understanding of Unified Communications applications and support.
• A valid driver’s licence.