Receptionist

About the role

The Department of Land Reform and Rural Development is hiring a Receptionist in Financial And Supply Chain Management Services, based in Limpopo (Polokwane). This is a permanent post, paying R237,453 a year. How to apply: Applications can be submitted by hand delivery during office hours to: 61 Biccard street, Polokwane, 0700 or by email to Post293@dlrrd.gov.za Reference number to quote: 3/1/1/1/2026/293 Closing date: 09 November 2026 at 16:00 Use the new Z83 form and attach a detailed CV. Note: EE Targets: African, Coloured and Indian Males, and Coloured, Indian and White Females, and Persons with Disabilities.

Responsibilities

• Receive telephonic calls, messages and channel to relevant role players.
• Take down messages when required.
• Distribute message promptly.
• Attend to all clients and visitors to relevant officials promptly.
• Welcome, receive and direct clients to relevant units.
• Attend to all client queries.
• Supply basic information to customers regarding the department ‘s service when required.
• Liaise with internal and external personnel.
• Provide relevant information as required.
• Operate the switchboard by answering incoming and outgoing calls at the times.
• Keep database of other important contact number on an on-going basis.
• Report fault on the telephone system when needed.
• Utilise the telephone management system to monitor telephone cost on an ongoing basis.
• Screen and forward calls.
• Receive telephone messages.
• Operate office equipment such as printer and photocopiers.
• Update internal telephone directory when required.
• Distribute internal telephone directory to internal users when required.
• Print telephone cost report for each extension monthly.
• Maintain telephone directory.
• Update telephone directory for the officials.
• Remove inactive users in the internal directory.
• Maintain and control visitor register at reception.
• Register visitor.

Requirements

• Minimum requirements: An NQF Level 4 or 5 or relevant equivalent qualification.
• Job related knowledge: Microsoft Package.
• Job related skills:
• Telephone etiquette
• Communication (verbal and written)
• Interpersonal relations
• Switchboard operations
• Ability to learn the department’s service delivery components
• Ability to take initiative
• Ability to work independently
• Ability to organise work
• Ability to prioritise work