Assistant Registrar of Deeds: Tracking and Information Services (Eastern Cape)

About the role

The Department of Land Reform and Rural Development is hiring an Assistant Registrar of Deeds: Tracking and Information Services in Registration And Information Services, based in Eastern Cape (Qonce). This is a permanent post, paying R932,292 a year. How to apply: Applications can be submitted by hand delivery during office hours to: 113 Alexander Road, Qonce, 5600 Eastern Cape before the closing date as no late applications will be considered. Candidates are also encouraged to apply by using this link http://deedsportal.deeds.gov.za before the closing date as no late applications will be considered. Applications and supporting documents sent to us that are not specified in the advertisement for the post that you are applying for will not be accepted Reference number to quote: 3/1/1/1/2026/320 Closing date: 09 November 2026 at 16:00 Use the new Z83 form and attach a detailed CV. Note: EE Targets: Coloured, Indian and White Males, and African, Coloured, Indians and White Females, and Persons with Disabilities.

Responsibilities

• Manage deeds information.
• Manage workload, workflow, processes and standards and implement corrective measures.
• Manage statistics, exception reports and implement corrective measures.
• Manage updating of procedure manuals.
• Manage archiving of records.
• Manage the filing system of requests for information.
• Manage client relations services.
• Monitor the complaint register and draft action plan.
• Quality assure client satisfaction survey report and make recommendations.
• Manage the implementation of outreach programmes, stakeholder engagement meetings.
• Monitor implementation of action plan for public service month.
• Verify Service Delivery Improvement Plan reports.
• Manage correspondence and provide guidance to clients.
• Analyse and investigate the enquiry received.
• Provide and/or quality assure feedback to client and management.
• Certify information/judicial copies/section 212/affidavit and sign register.
• Manage subpoena register.
• Manage Deeds Office Tracking System (DOTS).
• Manage DRS/Deeds View profiles and implement corrective measures.
• Manage the update of procedure manual.

Requirements

• Minimum requirements:
• A Grade 12 Certificate and National Diploma in Law/National Diploma Deeds Registration Law/Buris/B Proc/LLB or related equivalent qualification
• 4 years’ experience at junior management level in Deeds environment
• Through knowledge in the interpretation of Deeds Registries Act, Ordinances and other Acts
• Computer literacy
• Client Relations
• The Constitution
• Government decision making processes
• Internal performance evaluation and reporting
• Good governance and Batho Pele Principles
• Diversity Management
• Labour and Employment Legislation
• Public Service Regulations
• Government systems and structures
• The political landscape of South Africa
• Performance Management and Monitoring
• Public Service Transformation
• Public Finance Management Act