Drs System Support Officer
You'll be taken to Department of Land Reform and Rural Development's official careers page to apply. OnboardingSA never charges you and never collects your application.
About the role
The Department of Land Reform and Rural Development is hiring a Drs System Support Officer in Registration And Information Services, based in Gauteng (Pretoria). This is a permanent post, paying R413,001 a year. How to apply: Applications can be submitted by hand delivery during office hours to: North Gauteng Deeds Registry, at 600 Lilian Ngoyi Street, Berea Park, 0002, Pretoria (Department of Land Reform and Rural Development: Head Office). Candidates are also encouraged to apply by using this link: http://deedsportal.deeds.gov.za before the closing date, as no late applications will be considered Reference number to quote: 3/2/1/2026/285 Closing date: 30 October 2026 at 16:00 Use the new Z83 form and attach a detailed CV. Note: EE Targets: Coloured, Indian, and White Males and Indian Females, and Persons with disabilities.
Responsibilities
- Providing desktop support to end users.
- Install, update, and configure Enduser devices.
- Install, update and support business applications.
- Investigate, resolve, or escalate and monitor logged calls.
- Providing network support.
- Assist end-users with LAN connectivity.
- Monitor availability and performance of network.
- Assess the need for, request and monitor the process of installation of network points.
- Provide sever room support.
- Monitor server room environment and take remedial action.
- Monitor compliance with server room maintenance contract deliverables.
- Monitor access to server room and keep register.
- Assist with installation of customer-replaceable parts for server equipment.
- Implementing information system security measures.
- Check that users are registered on the domain.
- Check Antivirus is installed, updated, and running.
- Remove all unauthorised applications and software.
- Create and maintain an IT asset register or database.
- Providing ICT reports.
- Provide incident and system availability reports.
- Provide inputs to SLA non-compliance report.
- Provide support in the procurement and disposal of IT assets.
Requirements
- Minimum requirements:
- Applicants must be in a possession of a Grade 12 Certificate and a National Diploma in Information Technology/Degree in Computer Science: A+/N+/MCSE/Linux+ or related equivalent qualification
- At least 2 years relevant experience
- Experience with hardware and software
- Experience with servers
- Experience in IT technical support
- Appropriate server and network management experience
- Technical aspects of information and communications technology goods and services
- Information Technology Acts and Policies
- Internal control and risk management
- Planning skills
- Organize skills
- Communication skills (verbal and written)
- Interpersonal skills