Medical Officer Grade 1 to 3 (Clinical Hub)

About the role

The Department of Health and Wellness (Western Cape) is hiring a Medical Officer Grade 1 to 3 (Clinical Hub) in Emergency And Clinical Support Services, based in Emergency Medical Services. This is a permanent post, paying R1,041,402 a year. How to apply: Applications are submitted online via www.westerncape.gov.za/health-jobs (click “online applications”). Closing date: 30 October 2026, 17:00PM Use the new Z83 form and attach a detailed CV. Note: No payment of any kind is required when applying for this post.

Responsibilities

• Provide clinical leadership and governance within the EMS Clinical Hub.
• Conduct telephonic clinical assessment, prioritisation and risk stratification of selected patients.
• Support appropriate EMS resource allocation, escalation and patient navigation.
• Provide clinical oversight of alternative care pathways, including Hear and Treat, Hear and Refer and non-conveyance.
• Coordinate care across EMS, Primary Healthcare, Community Based Services, Palliative Care and Emergency Centre pathways.
• Develop, review and maintain clinical protocols, guidelines and standard operating procedures.
• Monitor patient safety, clinical quality and adherence to governance requirements.
• Analyse and report on clinical activity, outcomes and service performance.
• Provide training, mentoring and clinical support to EMS and Clinical Hub staff.
• Support service redesign initiatives to improve access to care and patient outcomes.
• Contribute to evaluation and continuous improvement of the Clinical Hub model.

Requirements

• Minimum educational qualification: Appropriate qualification that allows registration with the Health Professions Council of South Africa (HPCSA) as a Medical Practitioner.
• Registration with a professional council: Registration with the Health Professions Council of South Africa (HPCSA) as a Medical Practitioner.
• Experience: Grade 1: None after registration as a Medical Practitioner with the HPCSA in respect of SA qualified employees.
• 1-year relevant experience after registration as Medical Practitioner with a recognized foreign Health Professional Council in respect of foreign qualified employees, of who is not required to perform Community Service as required in South Africa.
• Grade 2: at least 5 years appropriate experience as a Medical Practitioner after registration with the HPCSA as a Medical Practitioner in respect of SA qualified employees.
• At least 6 years relevant experience after registration as a Medical Practitioner with a recognised foreign Health Council in respect of foreign qualified employees, who are not required to perform Community Service as required in South Africa.
• Grade 3: at least 10 years’ appropriate experience as a Medical Practitioner after registration with the HPCSA as a Medical Practitioner in respect of SA qualified employees.
• At least 11 years’ relevant experience after registration as Medical Practitioner with a recognised foreign Health Professional Council in respect of foreign qualified employees, of whom it is not required to perform Community Service as required in South Africa.
• Inherent requirement of the job:
• A valid code (B/EB) drivers licence
• Willingness to participate in after-hours operational support when required
• Ability to work within a dynamic healthcare environment
• Ability to make independent clinical decisions and provide clinical leadership
• Competencies (knowledge/skills):
• Knowledge of healthcare systems, emergency care pathways and patient referral processes
• Knowledge of clinical governance, patient safety and quality improvement methodologies
• Understanding of emergency medical services and health system integration
• Ability to perform telephonic clinical assessments and risk stratification
• Strong communication, presentation and interpersonal skills
• Excellent analytical, problem-solving and decision-making abilities
• Computer literacy in Microsoft Office applications
• Ability to establish and maintain effective partnerships with healthcare providers and stakeholders