Clinical Programme Co-Ordinator (Quality Assurance)

About the role

The Department of Health (KwaZulu-Natal) is hiring a Clinical Programme Co-Ordinator (Quality Assurance), based in Newcastle Regional Hospital. This is a permanent post, paying R571,161 – R654,285 a year. How to apply: All applications should be posted to: The Recruitment Officer, Newcastle Regional Hospital, Private Bag X6653, Newcastle, 2940 OR can be done on S’thesha Waya-Waya website. Applications: can also be emailed to Thembalami.Zwane@kznhealth.gov.za Reference number to quote: NE04/2026 Closing date: 30 October 2026 Use the new Z83 form and attach a detailed CV. Note: This Department is an equal opportunity, affirmative action employer, whose aim is to promote representivity in all levels of all occupational categories in the Department. Note: The contents of this Circular Minute must be brought to the notice of all eligible officers and employees on your establishment of all Institutions. Institutions must notify all candidates who qualify for post in this circular minute even if they are absent from their normal places of work to apply. Direction to Candidates: the following documents must be submitted: Application for Employment form (Z83) which is obtainable from any Government Department OR from the website - www.kznhealth.gov.za. The application form (Z83) must be accompanied by a detailed Curriculum Vitae, Certified copies of ID, Highest educational qualification and other relevant documents will be requested for submission only from shortlisted candidates. All shortlisted candidates, including the SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. The reference number must be indicated in the column provided on the form Z83 and on the back of the envelope, e.g. NE01/2016. NB: Failure to comply with the above instructions will be disqualify applicants. Person with disabilities should feel free to apply for the post. The appointment is subject to positive outcome obtained from the NIA the following checks (security clearance, credit records, qualification, citizenship and previous experience employment verification). Due to the large number of applications, receipt of applications will not be acknowledged. However, correspondence will be limited to shortlisted candidates only. Please note that due to financial constraint no S&T claims will be considered for payment to the candidates that are invited for an interview.

Responsibilities

• Work as part of a multi-disciplinary team to ensure good nursing care by the nursing team.
• Performance quality improvement audits and survey monthly, quarterly and when required to report senior management.
• Monitor and evaluate delivery of quality care at the institution and clinics.
• Ensure implementation of standards compliance and provincial initiatives clinical governance, ideal hospital, ideal clinic etc. Monitor patient safety incidents and complains and report accordingly.
• Report on annual returns and early warning system to office of Health Standards Compliance.
• Coordinate quality improvement initiatives at the institutions.
• Monitor and evaluate delivery of quality care at the institutional level including clinical care, waiting times and patients experience of care.
• Provide advice on various aspects of quality care to the institution and clinics.
• Monitor and evaluate compliance to the National and Provincial Quality Programmes e.g norms and standards for the District Hospitals package of care.
• Identify facilitate and co-ordinate all QIP’S.
• Manage the accreditation programme for the institution.
• ENQURIES: Mrs. P.N.
• Masondo Tel No: (034) 328 0000.

Requirements

• Matric/Senior Certificate PLUS.
• Bachelor’s Degree/National Diploma in Nursing or equivalent qualification that allows registration with the SANC as a Professional Nurse and Midwife.
• At least 07 years appropriate/recognizable experience in nursing after registration as a Professional Nurse with the SANC in General Nursing.
• Current registration with the SANC as a Professional nurse and Midwife (2026).
• Grade 1: 07 years appropriate/recognizable experience in Nursing after registration as a Professional Nurse with SANC in General Nursing.
• Knowledge, Skills, Training and Competencies Required:
• Demonstrate an in-depth understanding in nursing legislation and related legal and ethical nursing practices and how these impacts on service delivery
• Ensure clinical nursing practice by the nursing team (unit) in accordance with the scope of practice and nursing standards
• Promote quality of nursing care as directed by professional scope of practice and standards as determined by the relevant health facility
• Demonstrate the basic understanding of HR and Financial policies and practices
• Strong interpersonal communication and presentation skills
• Knowledge of Total Quality Management (TQM)
• Knowledge of norms and standards and Provincial Quality Initiatives (Human Rights, Batho Pele Principles and Patient Rights Charter)
• Understanding of OHSC guidelines and requirements