Administration Clerk: Wards

About the role

The Department of Health and Wellness (Western Cape) is hiring an Administration Clerk: Wards in Metro Health Services, based in Victoria Hospital. This is a permanent post, paying R237,453 a year. How to apply: Applications are submitted online via www.westerncape.gov.za/health-jobs (click “online applications”). Closing date: 23 October 2026, 17:00 PM Use the new Z83 form and attach a detailed CV. Note: No payment of any kind is required when applying for this post.

Responsibilities

• Effective and efficient patient administration through liaison with clients, record keeping, documentation, filing, and telephone enquiries.
• Effective and efficient patient administration including checking that all follow-up bookings for all outpatients on Clinicom system has been booked.
• Attendances and disposals are dealt with daily.
• Capturing of ICD10 codes.
• Ensure that all fees and administrative related documents are signed, ensuring availability of folders and necessary documents for admission.
• Effective handling of material resources, assets.
• Perform admin duties in wards/sections.
• Ensure all patient processes and activities run smoothly and efficiently in the wards/sections.
• Support to supervisor and colleagues with administration tasks.

Requirements

• Minimum educational qualification: Senior Certificate (or equivalent).
• Experience:
• Appropriate experience in Microsoft Office and Clinicom information management system
• Appropriate experience in a hospital environment
• Inherent requirements of the job: Perform relief duties as required.
• Competencies (knowledge/skills):
• Good verbal, written and interpersonal communication skills
• Practical computer skills (MS Word, Outlook and Excel)
• Maintain and exercise confidentiality of patient’s information
• Good interpersonal relations, organisational skills, and customer care