Assistant Director: Desktop Support

About the role

The Office of the Premier (Northern Cape) is hiring an Assistant Director: Desktop Support, based in Kimberley. This is a permanent post, paying R487,197 a year. (This is a re-advertisement; applicants who applied previously are encouraged to re-apply if they are still interested in the post) How to apply: Email applications to: asdds@ncotp.gov.za For attention: Ms. K. Moremi Reference number to quote: AD/DS/2026 Closing date: 23 October 2026 Use the new Z83 form and attach a detailed CV.

Responsibilities

• Responsible for assisting in planning of ICT desktop support for the Department.
• Ensuring data integrity and computer maintenance.
• Configure computer hardware and software.
• Configure network devices and email accounts for all users in the Department.
• IT equipment maintenance and disposal by following prescribed procedure.
• Assist with specification of ICT equipment.
• Attend relevant meetings and development opportunities.
• Develop, implement and monitor related risks, IT-related policies and procedures.
• Relevant Public Service Regulations.
• Supervising the ICT Infrastructure team, providing direction and developing staff to ensure team members are effective, motivated, accountable and provide a high level of service.
• Oversees ICT project implementation, application support and ensures compliance with IT security standards.
• Provides supervision and technical guidance to IT Support Technicians, manages service desk escalations, and ensures SLA adherence.
• Supports interactive technologies and maintains IT asset registers while staying aligned with IT best practices and policies.

Requirements

• A National Diploma (NQF level 6) in Information Technology/Computer Science-related qualification.
• 3 years’ proven experience at supervisory level in Information Communication Technology support.
• Specialist training with desktop and network support is essential.
• Experience in Microsoft Systems and Server administration including Active Directory Users and Computers, Group Policy Management, Desktop Virtualisation Administration, and associated software.
• Good computer skills (including Excel, Word, PowerPoint and Outlook).
• A valid driver’s licence.
• Competencies:
• The following key competencies and skills are required for the position: Good computer skills (including Excel, Word, PowerPoint and Outlook)
• Good interpersonal skills and communication skills (verbal and written)
• Good administration, presentation and reporting skills
• Leadership and management skills
• Ability to maintain a high level of confidentiality