Social Work Manager: Quality Assurance
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About the role
The Department of Social Development (KwaZulu-Natal) is hiring a Social Work Manager: Quality Assurance, based in eThekwini South District Office. This is a permanent post, paying R1,009,512 a year. How to apply: Direct or hand deliver applications for all advertised posts to the address as indicated below: -Head Office: Department of Social Development, Private Bag X9144, Pietermaritzburg, 3200 or hand deliver to 174 Mayors Walk Road, Pietermaritzburg, 3200 OR apply online using https://www.eservices.gov.za (STHESHA WAYA WAYA). For attention: Mrs. PN Mkhize Reference number to quote: DSD05/08/2026ETH SOUTH Closing date: 23 October 2026 Use the new Z83 form and attach a detailed CV.
Responsibilities
- Provide a social work service of the highest, most advanced and specialized nature within (a) defined area(s) of specialization regarding the care, support, protection and development of vulnerable individuals, groups, families and communities through the relevant programmes in partnership with stakeholders.
- Facilitate the development and planning of programmes and interventions to render a social work service through the efficient, economical and effective utilization of financial resources.
- Manage a social work unit to ensure that an efficient and effective social work service is delivered through the efficient and effective utilization of human resources, Keep up to date with new developments in the social work field to enhance service delivery.
- Plan and ensure that social work research and development are undertaken.
- Perform and/or ensure that all the administrative functions required in the unit are performed.
Requirements
- Qualifications:
- Bachelor’s Degree (NQF Level 7) in Social Work
- Registration with the South African Council for Social Services Professions as a Social Worker
- Only Shortlisted candidates will submit proof of current registration with the South African Council for Social Services Profession as a Social Worker.
- A valid driver’s license.
- At least 10 years’ experience in Social Work after registration as a Social Worker with SACSSP.
- Knowledge:
- Constitution of the Republic of South Africa
- Public Service Act
- Public Service Regulations
- Labour Relations Act
- Research Methodology
- Public Finance Management Act
- Treasury Regulations
- Employee Performance Management and Development System
- Expert skills to challenge structural sources of poverty
- Inequality
- Oppression
- Discrimination and exclusion
- Expert knowledge and understanding of human behaviour and social systems and skills to intervene at the points where people interact with their environment in order to promote social wellbeing
- The understanding and ability to provide complex social work services towards protecting people who are vulnerable
- At-risk and unable to protect themselves
- The ability and competence to assist and empower individuals
- Families
- Groups
- Organizations and communities to enhance their social functioning and their problem solving capabilities
- Prevent and alleviate distress and use resources effectively in cases where expert knowledge is required
- Skills:
- Communication
- Language
- Interpersonal relations
- Computer literacy
- Research
- Problem Solving
- Advanced Report writing
- Conflict management
- Time Management
- Advanced welfare counselling
- Analytical thinking
- Presentation
- Financial Management
- Numeracy
- Driving