Service Office Manager
You'll be taken to Department of Social Development (KwaZulu-Natal)'s official careers page to apply. OnboardingSA never charges you and never collects your application.
About the role
The Department of Social Development (KwaZulu-Natal) is hiring 4 Service Office Manager posts. This is a permanent post, paying R1,101,468 a year. How to apply: Direct or hand deliver applications for all advertised posts to the address as indicated below: -Head Office: Department of Social Development, Private Bag X9144, Pietermaritzburg, 3200 or hand deliver to 174 Mayors Walk Road, Pietermaritzburg, 3200 OR apply online using https://www.eservices.gov.za (STHESHA WAYA WAYA). For attention: Mrs. PN Mkhize Reference numbers to quote: DSD01/08/2026UMuziwabantu, DSD02/08/2026Babanango, DSD03/08/2026KwaSani, DSD04/08/2026Bergville Closing date: 23 October 2026 Use the new Z83 form and attach a detailed CV.
Responsibilities
- Provide Social Welfare Services, Provide Community Development Services, Ensure the provision of corporate support services, Ensure the implementation of Departmental policies and other relevant legislation in the day-to-day running of the component, Manage resources of the Service Office.
Requirements
- Bachelor’s Degree (NQF Level 7) in Social Work.
- Registration with the South African Council for Social Services Professions as a Social Worker.
- Only Shortlisted candidates will submit proof of current registration with the South African Council for Social Services Profession as a Social Worker.
- A valid driver’s license.
- At least 3 years junior managerial experience in social services environment.
- Knowledge:
- Constitution of the Republic of South Africa
- Social Welfare and Community Development Legislation
- Policies
- Norms and Standards
- Public Service Act
- Public Service Regulations
- Public Finance Management Act
- Treasury Regulations
- Organizational behaviour analysis
- Strategic business management
- Employee Performance Management and Development System
- Legislation pertaining to Social Welfare Service Delivery
- Understanding of SASSA functions
- Social dynamics of KwaZulu- Natal communities
- Knowledge of HR Management
- Labour Relations Act
- Service Delivery Frameworks
- Public Participation
- Community Outreach
- Skills:
- Communication
- Interpersonal Relations
- Report Writing
- Financial Management
- Change Management
- Time management
- Project Management
- Leadership
- Diversity management
- Decision Making
- Counselling
- Service Delivery Innovation
- Client orientation and client focus
- Presentation and facilitation
- Problem solving and analysis
- Conflict resolution
- Driving
- Interviewing
- Computer literacy
- Numeracy and language skill