Administrative Clerk Production: Organisational Design and Service Excellence

About the role

The Department of Human Settlements (Eastern Cape) is hiring an Administrative Clerk Production: Organisational Design and Service Excellence, based in Head Office (East London). This is a permanent post, paying R237,453 a year. How to apply: Applicants must be submitted via the provincial e-recruitment system accessible at: https://ecprov.gov.za and/or at https://erecruitment.ecotp.gov.za. The Provincial e-Recruitment System is available 24/7 and closes at 23: 59 on the Closing Date. To report any e-Recruitment System challenges send an email with your (i) ID Number, (ii) profile email address, (iii) details of your issue to: e-recruitment@ecdhs.gov.za. Do not send any applications to this email address; should you do so, your applications/ CV will be regarded as lost and will not be considered. Technical support is limited to working hours: (08:00- 16:30 Mon-Thursday and 08:00-16:00 on Friday). Direct all enquiries to the specified enquiries person or email Address. Hand-delivered, e-Mailed, Faxed, Posted applications will not be accepted. Where applicants are not able to submit their applications on the e-recruitment system, they must physically bring printed hard copies to Human Resources office at the Head Office, and they will be assisted to capture the hard copy application on the system. The physical address is 31-33 Phillip Frame Road, Chiselhurst, East London. For attention: Or Queries: Contact Mr M. Kana at / Mrs N. Mhlawuli at / Mr M. Sangqu at Reference number to quote: DHS10/09/2026 Closing date: 23 October 2026. Applications received after closing date will not be considered. Use the new Z83 form and attach a detailed CV.

Responsibilities

• Provide clerical support to the unit.
• Draft routine memoranda, letters, submissions and administrative reports.
• Maintain registers, filling systems and administrative records for the unit.
• Photocopy, scan, print and distribute documents as required.
• Follow up on outstanding documents and provide feedback to the supervisor.
• Render records and information management support services to the unit.
• Open, update and maintain physical and electronic files in line with records management requirements.
• Capture and update information relating to structures, job descriptions, job evaluation and service excellence activities.
• Maintain databases, spreadsheets and tracking tools for the unit.
• Retrieve records and provide information to officials when required.
• Ensure safekeeping and confidentiality of official records.
• Provide logistical and secretariat support.
• Arrange meetings, venues, attendance registers and related logistical requirements.
• Prepare and distribute agendas, meeting packs and supporting documents.
• Records minutes, decisions and action items during meetings when required.
• Follow up on action items and update tracking registers.
• Render support with the coordination of workshops, awareness sessions and stakeholder engagements.
• Provide general office, procurement and stakeholder support.
• Render support with requisitions, stationery requests and basic procurement administration.
• Receive and direct enquiries from internal and external stakeholders.
• Maintain office equipment usage records and report faults to the relevant unit.
• Render support in the circulation, signing and filing of job descriptions, plans, reports and submissions.
• Compile routine administrative updates for the supervisor.

Requirements

• National Senior Certificate, NQF level 4 with no experience.
• Knowledge of office administration procedures and record management, confidentiality and handling of official information.
• Good communication skills (written and verbal) and computer literate.
• Ability to work in a team and with collaborations, attention to detail, time management and customer care.