Relationship Analyst
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About the role
FirstRand is hiring a Relationship Analyst, based in Cape Town. To support the business by conducting in-depth credit analysis credit analysis to evaluate risks associated with lending decisions. Provide insights that enable informed, responsible financial solutions aligned with the broader client relationship strategy, ensuring sound risk management and sustainable growth. Analyses credit data to estimate degree of risk in extending credit or lending money in support of a broader client relationship Year on year revenue growth versus budget for team portfolio Achieving the delivery of exceptional customer experience against the Balanced Scorecard standards Act as the point of contact for the defined customer portfolio. Deal with customer complaints and ensure that it is resolved to the satisfaction of the customer
Responsibilities
- You will have access to
- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate
- We can be a match if you are
- Adaptable and curious
- Sales driven
- Thrive in a collaborative environment
- Client-centric
Requirements
- Additional Requirements
- Advisory Industry knowledge or Finance related Diploma
- Ability to support a Financial Advisor
- Experience working in an Advisory environment
- Ability to resolve customer queries and complaints
- Ensure quality and accuracy of outputs
- NQF 6 in financial management or financial qualification
- 3+ min experience in a Financial Advisory support role or Financial Analyst role