Strategic Projects & Business Optimisation Lead

About the role

Capitec is hiring a Strategic Projects & Business Optimisation Lead, based in Stellenbosch. Support in managing RFP processes, and hold suppliers accountable to SLAs Build buy-in for transformation, manage resistance, and sustain momentum over multi-year cycles

Responsibilities

• What you know
• You understand Telco and financial services products and services, have strong commercial business knowledge and know how to apply innovative thinking to a practical commercial environment. You're strong in Excel, Word, PowerPoint and Outlook.

Requirements

• Experience (minimum)
• 8-10 years' experience proven experience of successfully delivering initiatives and programmes in a Telco or financial or retail environment
• Familiarity with telecom-specific technologies (NFV, SDN, OSS/BSS systems, spectrum management)
• Knowledge of banking regulatory environment, spectrum licensing, data protection, cybersecurity mandates, and industry-specific regulations
• Managing and being accountable for multiple initiatives
• Working in a fast-paced environment requiring high energy
• Experience of SDLC methodologies, Agile, Scrum
• Proven experience incorporating and utilising AI
• Experience (ideal)
• 12+ years in financial services, Telco or consulting
• Understanding of legacy Telco & Banking systems, modern Telco networks, core network infrastructure, and cloud
• Relationships and knowledge of major telco vendors
• Minimum
• Degree in Commerce or Business Management
• Project Management/Programme Management certification (PMP, MSP, PMI-RMP, or similar
• Agile certification (CSM, SAFe, or similar)
• Ideal
• Honours Degree
• What makes you stand out
• You communicate complex programmes in plain business language to C-suite audiences. You unite cross-functional teams around shared goals and build genuine buy-in for change - not just on paper, but in practice. You use data to track progress, spot bottlenecks early and make smart course corrections. You don't just measure - you act on what you find.
• Skills we look for
• Interpersonal and relationship management
• Management and problem-solving
• Research
• Conditions of Employment
• Clear criminal and credit record