Receptionist

About the role

AECI is hiring a Receptionist, based in Kempton Park. AECI Plant Health is seeking a professional, friendly, and customer-focused Receptionist At Chloorkop, to serve as the first point of contact for visitors, customers, Crop Advisors, and Depot personnel. This role plays a key part in creating a positive first impression of the business while ensuring the efficient operation of the reception area and providing administrative support to the wider organisation.

Responsibilities

• Reception & Switchboard
• Professionally welcome and assist visitors, ensuring a positive customer experience.
• Manage visitor registration and notify employees of guest arrivals.
• Direct or escort visitors to the appropriate destinations when required.
• Operate the company switchboard for all AECI Plant Health sites.
• Answer, screen, and transfer calls professionally.
• Take accurate messages and provide information when required
• Administrative Support
• Coordinate and manage boardroom bookings across all sites.
• Arrange catering and refreshments for meetings as requested.
• Maintain filing systems and office records.
• Coordinate incoming and outgoing mail, courier services, and deliveries.
• Source competitive pricing and manage orders for stationery, groceries, printer cartridges, and other non-stock items.
• Provide ad hoc administrative support as requested by management
• SHEQ Responsibilities
• Comply with all Safety, Health, Environment and Quality (SHEQ) standards and policies.
• Support SHEQ Management System requirements where applicable.
• Report incidents, hazards, and non-conformances accurately and timeously.
• Participate in SHEQ audits and continuous improvement initiatives.

Requirements

• Qualifications
• Grade 12 (Matric).
• Certificate in Telephone Etiquette will be advantageous.
• Experience
• Minimum 6 months' experience as a Receptionist in a front-line customer-facing environment.
• Experience operating a multi-line switchboard
• General office administration experience.
• Previous sourcing and procurement experience will be advantageous.
• Knowledge & Skills
• Professional telephone etiquette and switchboard management skills.
• Strong customer service orientation.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Outlook.
• Knowledge of Syspro will be advantageous
• Knowledge of SHEQ Management Systems will be advantageous.
• Excellent communication and interpersonal skills
• Competencies
• Customer-service orientation
• Professionalism and interpersonal skills
• Excellent verbal and written communication
• Strong planning and organisational abilities
• Attention to detail
• Safety awareness
• Ability to maintain confidentiality and uphold company values
• The ideal candidate will be well-presented, organised, approachable, and capable of managing multiple tasks in a fast-paced environment. You will take pride in delivering exceptional service and ensuring visitors and callers receive a professional and welcoming experience at all times.
• Employees who meet the above requirements and wish to take the next step in their career are encouraged to apply.